Where are you located?  
We are located in Istanbul / Turkey

Do you have retail stores?
No. We mostly sell directly through our online shop. This allows us to keep our overhead costs down and keep our prices affordable. The beauty of selling online is that we can reach millions of people around the globe.

What forms of payment do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover or directly payment through PAYU.

How secure is your shop?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

All transactions are secured with 128 bit SSL encryption, two factor authentication and 100+ risk rules are applied to each payment.

Where do you ship to?
We ship to almost every country in the world.

What does shipping cost?
Please click here for detailed information.

Still have other questions?
For additional information about ZAINAP please email info@zainap.com